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Customer
Support

Use DITAToo to deliver and personalize product content to different audiences via different channels: support agents, end-users, maintenance teams, and so on. DITAToo integrates with online knowledge bases and content delivery portals to allow your internal and external content consumers to find what they need quickly and reliably in the language they want.

Integration with knowledge bases and content delivery portals

Hierarchical metadata management and search

DITAToo chatbot

Multi-channel publishing

Content personalization

Workflow management

Product release management

Translation management

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