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Customer
Support
Use DITAToo to deliver and personalize product content to different audiences via different channels: support agents, end-users, maintenance teams, and so on. DITAToo integrates with online knowledge bases and content delivery portals to allow your internal and external content consumers to find what they need quickly and reliably in the language they want.
Integration with knowledge bases and content delivery portals
Hierarchical metadata management and search
DITAToo chatbot
Multi-channel publishing
Content personalization
Workflow management
Product release management
Translation management
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