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Blog on Component Content Management, Structured Content, and Content Automation
Here, we are sharing our insights on recent trends in the industry, exploring the possibilities that structured content opens for you, giving you ideas on how you can leverage your product documentation, and advising how you can get the most out of our products.
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Limericks about DITA from ChatGPT
I've just returned from the TC World conference in Stuttgart where I was speaking about how measuring content quality and importance (how...
Nov 22, 20232 min read
Content Conversion through the Eyes of an Ex-Expat
This is a guest post from Péter Ács of Mondi.tech, experts in creating information solutions that augment your product with superior user...
Nov 22, 20235 min read
Keeping Product Documentation Aligned with Product Configuration
In industries, like aerospace, automotive, and machinery, products are usually delivered in a customer-specific configuration. At the...
May 30, 20233 min read
The Importance of Content Strategy for Business Growth
This is a guest post from our partner Intuitive Stack. It's a professional services firm specializing in helping businesses tackle...
Apr 26, 20237 min read
How Metadata Makes Content Authors More Efficient and Improves Customer Experience
The term “metadata” for computer systems has been around since 1960s. But how exactly should it be used for your content so that both you...
Apr 26, 20233 min read
The Many Faces of Component Content Management
Technical writers are not the only ones who create technical documentation. Engineers, developers, managers, part-time content authors...
Mar 20, 20233 min read
Can Customer Support Chatbots Be Smart?
These days, we are seeing chatbots virtually everywhere, from pizza ordering to psychological counseling to customer service. Some of...
Feb 21, 20234 min read
How To Streamline Your DITA Linguistic Review
This is a guest post from our partner WhP International. Since its foundation in 1994, WhP has matured and crafted its DNA in the...
Feb 21, 20232 min read
Automate It!
So you are in DITA. This means you can reuse and profile content, produce multiple outputs from the single source, reduce translation...
Feb 8, 20233 min read
Is Your Content Semantically Rich? Why You May Want to Care about Semantics
When your content reaches your customers, usually they have no idea how you created it. Basically, they don't care whether you used DITA,...
Jan 5, 20234 min read
True and False about DITA, Part 2
In the previous post, I talked about some popular beliefs about DITA. Today, I’m exploring some more of them. DITA requires a significant...
Dec 20, 20225 min read
True and False about DITA, Part 1
In the previous post, I talked about some arguments why DITA could be a good choice for your content. Today, I’m going to discuss some...
Nov 17, 20225 min read
Is DITA the Only Choice for Structured Content?
In a series of previous posts, I wrote about using structured content as an enabler for content automation. For many, especially for...
Oct 6, 20224 min read
How a Configuration Database Enables Automation of Technical Documentation Assembly for Complex Prod
After posting the recent post about assembling product documentation based on product configuration, I’ve got quite a few requests asking...
Sep 15, 20223 min read
Some Thoughts on Our Experience with Assembling Product Documentation Based on Product Configuration
Recently, we've completed several projects for machinery and aerospace customers. The way they create and deliver content is quite...
Aug 18, 20223 min read
A Picture Is Worth a Thousand Words
Complex products with multiple models and various configuration options require significant content maintenance efforts. The content has...
Jul 21, 20222 min read
DITA Component Content Management System vs. Git
Quite often customers ask us: what are the advantages of a DITA component content management system (DITA CCMS) over Git? Here’s a thing:...
Jun 15, 20222 min read
How to Choose a DITA CCMS?
Here are some recommendations on how you can choose a DITA Component Content Management System (DITA CCMS) that meets your needs. Use...
May 19, 20224 min read
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